Shipping policy

Processing Time

Each piece of Simpli Stamped jewelry is handcrafted in my Connecticut studio. Orders are typically made and shipped within 3 business days.

Business days do not include weekends or holidays. Processing time is the time needed to create and prepare your order and does not include the carrier's delivery time after your package has shipped.

If an unexpected delay prevents your order from shipping within the stated processing time, I’ll contact you with an update and available options.

Shipping Methods & Rates

Orders are shipped via USPS. Available shipping options, rates, and estimated delivery times are shown at checkout so you can select the option that works best for you.

Delivery estimates provided at checkout begin after your order has been processed and are carrier estimates unless otherwise stated.

Estimated Delivery Times

For U.S. orders, most standard shipments arrive within approximately 3 to 7 business days after shipping.

For international orders, delivery times vary by destination, carrier processing, and customs. Many international orders arrive within approximately 2 to 4 weeks, but customs processing or other circumstances may cause additional delays.

International Customs, Taxes & Fees

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. Unless these amounts are collected at checkout or otherwise stated, they are the responsibility of the customer.

Simpli Stamped does not control customs charges or customs processing times.

If a package is refused, left unclaimed, or returned because required customs charges were not paid, additional shipping or return costs may apply. Personalized and custom items are not refundable when returned for this reason, except where otherwise required by applicable law.

If you would like a returned package shipped again, you will be responsible for the additional shipping charges.

Tracking Your Order

You’ll receive a shipping confirmation email with tracking information once your order has shipped, when tracking is available for the selected shipping service.

Please allow time for the carrier to begin displaying tracking updates after your package is accepted.

Lost, Delayed, or Missing Packages

Carrier delays can occasionally happen after a package leaves my studio. If your tracking has stopped updating, your package appears to be significantly delayed, or you believe it may be lost, please contact me at hello@simplistamped.com.

I’ll help review the tracking information and determine the appropriate next step, which may include contacting USPS or submitting a carrier inquiry or claim when applicable.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors who may have received it. If it still cannot be found, contact me so I can help determine what options are available.

Shipping Address Accuracy

Please carefully review your shipping address before completing your order.

If you notice an error before your order ships, contact me as soon as possible at hello@simplistamped.com. I’ll make every reasonable effort to correct the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

If an order is returned because an incorrect or incomplete address was provided at checkout, the customer will be responsible for any additional shipping costs required to send the package again.